Q: Which documents can I view images of online?

A: Estes customers with My Estes accounts can view scanned images of their Delivery Receipts, Bills of Lading and Weight and Research certificates.

Q: How do I view images of my shipping documents?

A: You must have a My Estes account to view images of your shipping documents online. To view, just log in and select “Image Viewing” from the menu of online tools. Keep in mind that Bills of Lading are only available after they have been scanned into our system, so there may be a slight delay before you’re able to view them.

Q: How long are images available?

A: Images are available for online viewing for approximately 3 years. After 3 years, the image is removed from online storage and can only be retrieved by contacting our Corporate Customer Care Department at (804) 353-1900, Ext. 2500.

Q: How do I save images from the Estes website to my own computer?

A: Saving images of your shipping documents to your own computer is simple. Just follow these steps:

1. Locate the image you want to save and place your cursor over it.
2. Click your right mouse button. Select “Save Picture As” (or “Save Image As,” if you’re a Netscape user) when the following menu appears:
   
3. The window below will appear on your screen. In the “Save in” menu, select the folder where you’d like to store your images. Next, select a file name for your image. (We recommend naming your file something you will remember for future use.)
   
4. Click “Save.”